Creating happy clients through effective managed services solutions

While we have grown significantly since 1984, and the industry certainly has changed, one thing remains the focus: commitment to the client.


Company Highlights

Since 1984, NetGain Technologies has been a leading provider of IT services and solutions. Our managed IT services are ranked among the best in the world by MSPmentor and CRN. With a multi-state regional footprint and a three-decade pedigree, we’ve helped thousands of unique clients thrive by leveraging our best-in-class services and solutions.

  • Serving the region since 1984, 6 offices in 5 states with national capabilities
  • 100% NetGain employed, U.S. based network operations center staffed 24x7x365
  • Staffed by a team of more than 150, with 88 engineers holding more than 250 certifications
  • Distinguished as a SOC 2, Type II certified company
  • Ranked by MSPmentor as a top 100 managed services provider since 2008
  • Named one of the best places to work in Kentucky since 2015
  • Supporting the systems and networks of 11,000 computer users


Our Core Values

  • Family first
  • We always win TOGETHER
  • Fight every day for what's right
  • Every client should be a promoter
  • If you think you can or can’t, you are probably right
  • Only do things where we can be the very best
  • If you’re having fun, you’re doing it right
  • Constant pursuit of a better way
  • Leave it better than you found it
  • Be the workplace of a lifetime



Don and Molly Jacobson opened a Valcom franchise in Lexington, Ky.


Mark and Jim Jacobson purchased the company from their parents, Don and Molly Jacobson.


Changed name from Valcom to Inacom.


Selected as Ingram Micro partner which allows us to provide services nationally.


Acquired an office in Louisville, Ky. market.


Established headquarters location from New Circle Road to Georgetown Road in January.


Changed name from Inacom to NetGain Technologies.


Expanded our presence in Louisville, Ky. by acquiring Alpha Technologies.


Acquired Avow Technologies in the Little Rock, Ark. market.


Launched a managed IT services offering, Technology OneSource. With our growth, 2003 became a record breaking year where we hit 100 employees.


Expanded our presence in the Lexington, Ky. market by acquiring TransDigital.


Expanded our footprint and opened an office in Chattanooga, Tenn.


Acquired DLP Technologies in the Cincinnati, Ohio market.


Acquired IntraSource in Lexington, Ky.


Brothers Brendan and Jason Jacobson become stakeholders of the firm.


Acquired NCDTech in St. Louis, Mo.


Mark Jacobson and Jim Jacobson retired from NetGain Technologies. Brendan Jacobson (left) was promoted to President and Jason Jacobson (right) was promoted to CEO of the firm.


NetGain Technologies announced an investment by Evergreen Services Group. The investment will empower NetGain Technologies to reignite its acquisition strategy, while doubling down on client happiness.


NetGain Technologies announced that Tim Burke will step into the role of Chief Executive Officer to lead the company into its next level of geographic and services offering expansion.

Technical Capabilities

Your company’s network is in good hands with the team at NetGain Technologies—a group of 150 IT experts in six cities throughout the South Central U.S.

NetGain Technologies invested more than $1.5 million in our technology support systems to serve our clients needs with our Technology OneSource V10 solution—our all-encompassing managed IT services program. The tools and service offerings are the best available, and they’re possible only because the technicians and engineers at NetGain Technologies are industry leaders.

IT Security

Companies across the region, who have been exploited by cyber criminals, engage NetGain to help them recover from these heinous attacks. Realizing the level of risk threshold differs per company, and sometimes regulated per industry, NetGain introduced a new Essential Security offering to provide comprehensive security solutions and services for businesses to maintain a minimal level of risk.

Virtualization & The Cloud

In a virtualized environment, you’ll gain improved ability to roll out servers as needed in minutes, extremely simple server backups and restores, and you’re entire virtual server environment will become portable which makes disaster recovery become a dream.


The world’s data is expected to grow by a factor of 50 over the next decade, according to an IDC study. To prepare for this increase, your core storage solution must be scalable.

Unified Communications & Collaboration

Unified communications and collaboration tools enable your employees to stay better connected with faster access and response times that will improve productivity and have a positive impact on the bottom line.


How much time can you afford for your systems to be down? No matter what your answer is, there is a backup and disaster recovery solution for you because many businesses cannot afford to lose their critical pieces of data.

Disaster Recovery & Business Continuity

Having an understanding of the total cost of downtime and an expectation of acceptable downtime is the first step in your disaster recovery plan. Those total costs will naturally dictate how much a business should invest for a recovery solution.

Our Partners

Awards & Endorsements

Best Places to Work in Kentucky
MSPmentor 501
SOC 2, Type II certified
KBA Endorsed Vendor
CBAO Preferred Partner
CBM Preferred Partner
ABA Endorsed Vendor
CRN MSP 500, Elite 150

Best Places to Work in Kentucky

NetGain Technologies has been honored on the Best Places to Work in Kentucky list since 2015.

MSPmentor 501

Since 2008, NetGain Technologies has ranked as a top 100 managed services provider by MSPmentor which identifies the world’s most progressive 100 managed service providers. In 2013, MSPmentor expanded their managed services list to 501 companies (MSPMentor 501). NetGain Technologies has ranked since 2013 on this list which identifies the world’s most progressive 501 managed service providers.

SOC 2, Type II certified

SOC 2, Type I certified in 2013 and SOC 2, Type II certified in 2014, 2015, and 2016: A company that has achieved SOC 2, type II certification has proven that its system is designed to keep its clients’ sensitive data secure.

KBA Endorsed Vendor

The Kentucky Bankers Association endorsed Technology OneSource managed IT services provided by NetGain Technologies.

CBAO Preferred Partner

Community Bankers of Ohio selected NetGain Technologies as a preferred partner for their members.

CBM Preferred Partner

Community Bankers of Michigan selected NetGain Technologies as a preferred partner for their members.

ABA Endorsed Vendor

The Arkansas Bankers Association endorsed NetGain Technologies as a premier vendor for their members.

CRN MSP 500, Elite 150

NetGain Technologies has been honored by CRN®, a brand of The Channel Company, to its 2019 Managed Service Provider (MSP) 500 list in the Elite 150 category. CRN’s MSP Elite 150 identifies the best-in-class managed service organizations, with effective and advanced solutions and strong growth potential.

Department Leadership






VP of Marketing


VP of Operations


VP of Human Resources


VP of Sales (Interim)


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