Creating happy clients through effective managed services solutions

While we have grown over the past 30 years, and the industry certainly has changed, one thing remains the focus: commitment to the client.

 

Company Highlights

Since 1984, NetGain Technologies has been a leading provider of IT services and solutions. Our managed IT services are ranked among the best in the world by MSPmentor and CRN. With a multi-state regional footprint and a three-decade pedigree, we’ve helped thousands of unique clients thrive by leveraging our best-in-class services and solutions.

  • Serving the region since 1984, 7 offices in 6 states with national capabilities
  • 100% NetGain employed, U.S. based network operations center staffed 24×7
  • Staffed by a team of more than 150, with 88 engineers holding more than 250 certifications
  • Distinguished as a SOC 2, Type II certified company
  • Ranked by MSPmentor as a top 100 managed services provider since 2008
  • Named one of the best places to work in Kentucky (2015, 2016, 2017)
  • 200 companies currently trust NetGain Technologies to manage their I.T. network

Our Core Values

  • We always win TOGETHER
  • Fight every day for what's right
  • Every client should be a promoter
  • If you’re having fun, you’re doing it right
  • Only do things where we can be the very best
  • If you think you can or can’t, you are probably right
  • Constant pursuit of a better way
  • Leave it better than you found it
  • Family first
  • Be the workplace of a lifetime

Timeline

1984

Don and Molly Jacobson opened a Valcom franchise in Lexington, Ky.

1995

Mark and Jim Jacobson purchased the company from their parents, Don and Molly Jacobson.

1996

Changed name from Valcom to Inacom.

1997

Selected as Ingram Micro partner which allows us to provide services nationally.

1998

Acquired an office in Louisville, Ky. market.

1999

Established headquarters location from New Circle Road to Georgetown Road in January.

2000

Changed name from Inacom to NetGain Technologies.

2002

Expanded our presence in Louisville, Ky. by acquiring Alpha Technologies.

2003

Acquired Avow Technologies in the Little Rock, Ark. market.

2003

Launched a managed I.T. services offering, Technology OneSource. With our growth, 2003 became a record breaking year where we hit 100 employees.

2005

Expanded our presence in the Lexington, Ky. market by acquiring TransDigital.

2009

Expanded our footprint and opened an office in Chattanooga, Tenn.

2010

Acquired DLP Technologies in the Cincinnati, Ohio market.

2012

Acquired IntraSource in Lexington, Ky.

2012

Brothers Brendan and Jason Jacobson become stakeholders of the firm.

2013

Acquired NCDTech in St. Louis, Mo.

2013

Acquired U.S. Teks in Birmingham, Ala.

2015

Celebrated our 30th anniversary.

2016

Formalized an Executive Workshop for businesses to gain clarity, confidence, and command of their I.T. management.

2017

Mark Jacobson and Jim Jacobson retired from NetGain Technologies. Brendan Jacobson (left) was promoted to President and Jason Jacobson (right) was promoted to CEO of the firm.

Technical Capabilities

Your company’s network is in good hands with the team at NetGain Technologies—a group of 150 IT experts in seven cities throughout the Mid-South region.

NetGain Technologies has invested more than $1.5 million in our technology support systems, and we recently released Technology OneSource V10, the latest iteration of our all-encompassing managed IT services program. The tools and service offerings are the best available, and they’re possible only because the technicians and engineers at NetGain Technologies are industry leaders.

Unified Communications & Collaboration

Unified communications and collaboration tools enable your employees to stay better connected with faster access and response times that will improve productivity and have a positive impact on the bottom line.

Virtualization & The Cloud

In a virtualized environment, you’ll gain improved ability to roll out servers as needed in minutes, extremely simple server backups and restores, and you’re entire virtual server environment will become portable which makes disaster recovery become a dream.

Storage

The world’s data is expected to grow by a factor of 50 over the next decade, according to an IDC study. To prepare for this increase, your core storage solution must be scalable.

Network Setup & Security

What are the chances that your data will be compromised, and how would that impact your company? Unfortunately, you cannot simply buy security controls and then assume everything is protected. IT security is a continual process that includes effective monitoring and management.

Backup

How much time can you afford for your systems to be down? No matter what your answer is, there is a backup and disaster recovery solution for you because many businesses cannot afford to lose their critical pieces of data.

Disaster Recovery

Having an understanding of the total cost of downtime and an expectation of acceptable downtime is the first step in your disaster recovery plan. Those total costs will naturally dictate how much a business should invest for a recovery solution.

Our Partners

Awards & Endorsements

Best Places to Work in Kentucky
MSPmentor 100
MSPmentor 501
SOC 2, Type II certified
KBA Endorsed Vendor
CBAO Preferred Partner
CBM Preferred Partner
ABA Endorsed Vendor

Best Places to Work in Kentucky

For three consecutive years NetGain Technologies ranked in the top half of mid-sized companies honored on the Best Places to Work in Kentucky report (2015, 2016, and 2017).

MSPmentor 100

Since 2008, NetGain Technologies has ranked as a top 100 managed services provider by MSPmentor which identifies the world’s most progressive 100 managed service providers.

MSPmentor 501

In 2013, MSPmentor expanded their managed services list to 501 companies (MSPMentor 501). NetGain Technologies has ranked for four consecutive years on this list (2013, 2014, 2015, and 2016) which identifies the world’s most progressive 501 managed service providers.

SOC 2, Type II certified

SOC 2, Type I certified in 2013 and SOC 2, Type II certified in 2014, 2015, and 2016: A company that has achieved SOC 2, type II certification has proven that its system is designed to keep its clients’ sensitive data secure.

KBA Endorsed Vendor

The Kentucky Bankers Association endorsed Technology OneSource managed IT services provided by NetGain Technologies.

CBAO Preferred Partner

Community Bankers of Ohio selected NetGain Technologies as a preferred partner for their members.

CBM Preferred Partner

Community Bankers of Michigan selected NetGain Technologies as a preferred partner for their members.

ABA Endorsed Vendor

The Arkansas Bankers Association endorsed NetGain Technologies as a premier vendor for their members.

Executive Team

Jason
Jacobson

CEO

Brendan
Jacobson

President

Rick
Ward

EVP-Finance

Bret
Anderson

VP-Marketing

Jason
Bowra

VP-Operations

Locations

Schedule a Tour of Our Facility

Are you interested to see our facility? Fill out the form below and we’ll reach out to get you on the schedule.