IT Services Packages

What is Technology OneSource?

Technology OneSource is NetGain’s premium managed IT and cybersecurity service. Our mission is to deliver the talent and technology your organization needs. We know your IT investment directly impacts your company’s ability to perform at the highest levels. Partnering with an IT expert ensures your tech needs are met, letting you focus on business strategy.

With Technology OneSource you can choose the IT service packages that perfectly fit your organization

Standard

Staff Augmentation End User Focused
Standard is best suited for when you want to retain existing IT staff. You can augment your IT team with a 24×7 help desk, letting your staff focus more on business-critical needs and strategy.

Starts at

$65 / user
Billed monthly

Our Standard plan features:

Pro

Scalable Managed IT Services Expert IT Strategy
Pro is best for mid-size and growing organizations. You unlock expert analysis and consultation services to push your business’ technology investment to the next level.

Starts at

$145 / user
Billed monthly

Our Pro plan features:

Elite

Full-service Cybersecurity Solutions Supports Highly Regulated Industries
The Elite package empowers your organization with industry-leading cybersecurity and consultation with a Virtual Chief Security Officer (vCSO). This package is best for highly regulated organizations, such as healthcare and financial services.

Starts at

$215 / user
Billed monthly

Our Elite plan features:

Elite Secure

24×7 Security Operations CenterRansomware Guarantee

Elite Secure includes everything NetGain’s award-winning support and security engineers have to offer. This package is best for mid-size and growing organizations in a highly regulated industry.

Starts at

$300 / user

Billed monthly

Our Elite Secure plan features:

For a full list of features included in each of our IT services plans, please see the comparisons below

Compare Our IT Services Packages

Standard Starting at $65 per user Professional Starting at $145 per user Elite Starting at $215 per user Elite Secure Starting at $300 per user

Dedicated Support Team – Account Manager, Service Delivery Manager, Help Desk POD

 

People

Consultive Services

 

Dedicated Onsite Staff

 
Optional Optional
 

End-User Support

24×7 Remote Help Desk Support

 

Online Support Portal

 

Third-Party Software Support

 

IT Vendor Support

 

Real-Time Support Chat

 

Cisco / Microsoft Communication Support

 
 

Proactive &
Infrastructure Support

Backup, Server, and Network Monitoring

 

Patch Management

 
Advanced Advanced

Warranties, Maintenance, & License Management

 

Offsite Backup Data

 

Proactive PC Replacement

 

Disaster Recovery (DR) Test

 
Annual Annual

Onsite Technical Support

 
Optional Optional Optional
 

Strategy & Reporting

Operational Reports

 

Automated IT Maintenance and Management

 

New & Existing Technology Impact Evaluation

 

Business Reviews & Budgeting

 
Annual Quarterly Quarterly

Asset Inventory

 

Technology Roadmap

 
 

Anti-virus and Anti-malware

 

Security Awareness E-Newsletter to all End Users (Quarterly)

 

Threat Hunting

 

Risk & Compliance Assessments

 
Annual Annual

vCSO Strategic Consulting (Basic*)

 

Basic

Multifactor Authentication for Admins

 

End User Training / Social Awareness

 

Incident Response Planning

 

Vulnerability & Penetration Testing

 
Quarterly Quarterly

Cybersecurity

Advanced Endpoint Protection

 
Optional

Device-level Encryption Enforcement

 
Optional

DNS-layer Cybersecurity

 
Optional

Advanced

Microsoft 365 Data Backup

 
Optional

Advanced Ransomware Prevention

 
Optional

SOC-as-a-Service

 
Optional

Security Information and Event Management (SIEM)

 
Optional
NetGain 40th Anniversary

Since 1984, NetGain has delivered industry-leading IT talent and solutions to small- and medium-sized businesses across the south-central United States. 

We know that your technology investment not only keeps your business running, it can propel it to the next level. 

We’re excited to be a part of your organization’s growth.

Let's Get Started

Have questions for us? Call us at (844) 974-3358

Let's Get Started

Have questions for us? Call us at (844) 974-3358

Let's Get Started

Have questions for us? Call us at (844) 974-3358

Let's Get Started

Have questions for us? Call us at (844) 974-3358

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