IT Services Packages

What is Technology OneSource?

Technology OneSource is NetGain’s premium managed IT and cybersecurity service. Our mission is to deliver the talent and technology your organization needs. We know your IT investment directly impacts your company’s ability to perform at the highest levels. Partnering with an IT expert ensures your tech needs are met, letting you focus on business strategy.

With Technology OneSource you can choose the IT service packages that perfectly fit your organization.


Staff Augmentation End User Focused
Standard is best suited for when you want to retain existing IT staff. You can augment your IT team with a 24×7 help desk, letting your staff focus more on business-critical needs and strategy.

Starts at

$65 / user
Billed monthly

Our Standard plan features:


Scalable Managed IT Services Expert IT Strategy
Pro is best for mid-size and growing organizations. You unlock expert analysis and consultation services to push your business’ technology investment to the next level.

Starts at

$145 / user
Billed monthly

Our Pro plan features:


Full-service Cybersecurity Solutions Supports Highly Regulated Industries
The Elite package empowers your organization with industry-leading cybersecurity and consultation with a Virtual Chief Security Officer (vCSO). This package is best for highly regulated organizations, such as healthcare and financial services.

Starts at

$215 / user
Billed monthly

Our Elite plan features:

Elite Secure

24×7 Security Operations CenterRansomware Guarantee

Elite Secure includes everything NetGain’s award-winning support and security engineers have to offer. This package is best for mid-size and growing organizations in a highly regulated industry.

Starts at

$300 / user

Billed monthly

Our Elite Secure plan features:

For a full list of features included in each of our IT services plans, please see the comparisons below.

Compare Our IT Services Packages

Standard Starting at $65 per user Professional Starting at $145 per user Elite Starting at $215 per user Elite Secure Starting at $300 per user

Dedicated Support Team – Client Success Manager, Service Delivery Manager, Help Desk POD



Consultive Services


Dedicated Onsite Staff

Optional Optional

End-User Support

24×7 Remote Help Desk Support


Online Support Portal


Third-Party Software Support


IT Vendor Support


Real-Time Support Chat


Cisco / Microsoft Communication Support


Proactive &
Infrastructure Support

Backup, Server, and Network Monitoring


Patch Management

Advanced Advanced

Warranties, Maintenance, & License Management


Offsite Backup Data


Proactive PC Replacement


Disaster Recovery (DR) Test

Annual Annual

Onsite Technical Support

Optional Optional Optional

Strategy & Reporting

Operational Reports


Automated IT Maintenance and Management


New & Existing Technology Impact Evaluation


Business Reviews & Budgeting

Annual Quarterly Quarterly

Asset Inventory


Technology Roadmap


Anti-virus and Anti-malware


Security Awareness E-Newsletter to all End Users (Quarterly)

Quarterly Quarterly Quarterly Quarterly

Threat Hunting



Microsoft 365 Data Backup


Microsoft 365 Managed Detection & Response


Risk & Compliance Assessments

Annual Annual

vCSO Strategic Consulting (Basic*)



Multifactor Authentication for Admins


End User Training / Social Awareness


Incident Response Planning


Vulnerability & Penetration Testing

Quarterly Quarterly

Advanced Endpoint Protection



Device-level Encryption Enforcement


DNS-layer Cybersecurity


Advanced Ransomware Prevention




Security Information and Event Management (SIEM)

NetGain 40th Anniversary

Since 1984, NetGain has delivered industry-leading IT talent and solutions to small- and medium-sized businesses across the south-central United States. 

We know that your technology investment not only keeps your business running, it can propel it to the next level. 

We’re excited to be a part of your organization’s growth.

Let's Get Started

Have questions for us? Call us at (844) 974-3358

Let's Get Started

Have questions for us? Call us at (844) 974-3358

Let's Get Started

Have questions for us? Call us at (844) 974-3358

Let's Get Started

Have questions for us? Call us at (844) 974-3358