IT Services Packages

What is Technology OneSource?

Technology OneSource is NetGain’s premium managed IT and cybersecurity service. Our mission is to deliver the talent and technology your organization needs. We know your IT investment directly impacts your company’s ability to perform at the highest levels. Partnering with an IT expert ensures your tech needs are met, letting you focus on business strategy.

With Technology OneSource you can choose the IT service packages that perfectly fit your organization

Standard

Staff Augmentation End User Focused

Standard is best suited for when you want to retain existing IT staff. You can augment your IT team with a 24×7 help desk, letting your staff focus more on business-critical needs and strategy.

Starts at

$65 ^{/ user}

Billed monthly

Our Standard plan features:

Pro

Scalable Managed IT Services Expert IT Strategy

Pro is best for mid-size and growing organizations. You unlock expert analysis and consultation services to push your business’ technology investment to the next level.

Starts at

$145 ^{/ user}

Billed monthly

Our Pro plan features:

Elite

Full-service Cybersecurity Solutions Supports Highly Regulated Industries

The Elite package empowers your organization with industry-leading cybersecurity and consultation with a Virtual Chief Security Officer (vCSO). This package is best for highly regulated organizations, such as healthcare and financial services.

Starts at

$215 ^{/ user}

Billed monthly

Our Elite plan features:

Elite Secure

24×7 Security Operations CenterRansomware Guarantee

Elite Secure includes everything NetGain’s award-winning support and security engineers have to offer. This package is best for mid-size and growing organizations in a highly regulated industry.

Starts at

$300 ^{/ user}

Billed monthly

Our Elite Secure plan features:

For a full list of features included in each of our IT services plans, please see the comparisons below

For a full list of available features per plan, tap here to see our comparison chart.

Compare Our IT Services Packages

			Standard Starting at $65 per user	Professional Starting at $145 per user	Elite Starting at $215 per user	Elite Secure Starting at $300 per user
		Dedicated Support Team – Account Manager, Service Delivery Manager, Help Desk POD
	People
		Consultive Services
		Dedicated Onsite Staff			Optional	Optional

		24×7 Remote Help Desk Support				24x7x365
	End-User Support	Online Support Portal
		Third-Party Software Support
		Vendor Management
		Real-Time Support Chat
		Cisco / Microsoft Communication Support

		Backup, Server, and Network Monitoring
	Proactive & Infrastructure Support	Patch Management			Advanced	Advanced
		Warranties, Maintenance, & License Management
		Software & License Management
		Offsite Backup Data
		Annual Disaster Recovery (DR) Test
		Onsite Technical Support		Optional	Optional	Optional

	Strategy & Reporting	Operational Reports
		Automated IT Maintenance and Management
		New & Existing Technology Impact Evaluation
		Business Reviews & Budgeting		Annual	Quarterly	Quarterly
		Asset Inventory
		Technology Roadmap

		Anti-virus and Anti-malware
		Security Awareness E-Newsletter to all End Users (Quarterly)
		Risk & Compliance Assessments	Annual	Annual
		vCSO Strategic Consulting (Basic*)
	Basic	Multifactor Authentication
		End User Training / Social Awareness
		Incident Response Planning
		Vulnerability & Penetration Testing			Quarterly	Quarterly
Cybersecurity		Advanced Endpoint Protection			Optional
		Device-level Encryption Enforcement			Optional
		Advanced Spam Filtration			Optional
		DNS-layer Cybersecurity			Optional
	Advanced	Threat Hunting			Optional
		Microsoft 365 Data Backup			Optional

		SOC-as-a-Service			Optional
		Security Information and Event Management (SIEM)			Optional

Since 1984, NetGain has delivered industry-leading IT talent and solutions to small- and medium-sized businesses across the south-central United States.

We know that your technology investment not only keeps your business running, it can propel it to the next level.

We’re excited to be a part of your organization’s growth.

IT Services Packages

What is Technology OneSource?

Standard

Pro

Elite

Elite Secure

Compare Our IT Services Packages

Let's Get Started

Let's Get Started

Let's Get Started

Let's Get Started

Search