NetGain Technologies Affirms Commitment to Core Value “People First”
NetGain Welcomes Director of Human Resources, Elaine Nichols Lexington, Ky. (December 3, 2024) – NetGain Technologies, a leading provider of managed IT and cybersecurity services,
Why choose NetGain for managed help desk services?
Improve productivity and efficiencies within your organization by partnering with NetGain as your outsourced IT help desk.
NetGain Technologies demonstrates unparalleled performance with a 96.1% client satisfaction rating, supporting over 11,325 end users, backed by 375+ technical certifications, and delivering IT managed services for over 40 years.
Years providing IT help desk support
Certifications backing our professional team
Availability to provide support
Expert support that’s easy to access, any day, any time, including weekends and holidays, to answer questions, resolve issues and maximize employee productivity.
Benefit from ongoing preventative maintenance and monitoring to minimize infrastructure failures and downtime that affect business operations.
Every technical issue has varying levels of difficulty. With our tiered approach of certified technicians, you receive the expertise required to solve your issue quickly.
Are you in a heavily regulated industry? Our help desk support team services clients across all verticals – including banking and healthcare.
A team of highly experienced engineers, with diverse certifications, are a call, email or chat message away from helping you with any IT issue.
When disruptions happen and multiple players are involved, it’s easy to point fingers. We gather all parties involved to ensure your challenge is solved quickly and effectively.
New laptop? New employee? Need to update certain access? NetGain’s remote help desk team is available for support in these areas and more.
By working with a seasoned organization like NetGain, you benefit from best-in-class systems that assist in making data-driven decisions for your future IT planning.
NetGain follows the ITIL (Information Technology Infrastructure Library) framework best practices to deliver the highest level of IT services.
Small and medium businesses require reliable remote IT support for quick issue resolution so operations continue to run efficiently and cost-effectively.
With NetGain’s managed services program, organization benefit from:
Don’t delay in improving productivity, efficiency and employee satisfaction through the services from our expert team.
Learn how NetGain’s remote help desk services help small and medium businesses grow and succeed.
We’ve all experienced it. The same nagging technical challenge that just keeps appearing.
Unplanned Downtime and System Failures
Proactive technology management and 24x7x365 monitoring minimize outages by addressing issues before they impact operations.
Inefficient IT Operations and Limited Resources
End-user support and network administration ensure seamless operations, freeing internal teams to focus on strategic initiatives instead of constant troubleshooting.
Lack of Strategic IT Direction
Virtual CIOs (Chief Information Officers) provide strategic roadmaps, budget alignment, and planning to guide businesses toward long-term success and technology optimization.
Compliance and Audit Challenges in Regulated Industries
Network administration and VCIO services simplify audit preparation and reporting, ensuring adherence to industry regulations and standards.
NetGain Welcomes Director of Human Resources, Elaine Nichols Lexington, Ky. (December 3, 2024) – NetGain Technologies, a leading provider of managed IT and cybersecurity services,
When internal IT was struggling to keep up with the demands of the business, 24/7/365 support and deep IT expertise ensured help never stopped to several remote locations.
Unlock the Dark Web’s Secrets! Watch our webinar, “The Dark Web and Cybercrime Unmasked,” for a deep dive into the hidden internet and cybercrime realities.
Opaa! Food Management has a geographically dispersed workforce comprising 340 computer users who require 24×7 support to assure smooth operations of their services.
When internal IT was struggling to keep up with the demands of the business, 24/7/365 support and deep IT expertise ensured help never stopped to several remote locations.
Learn how a bank made the switch to managed IT services and realized all the benefits of partnering with a large, expert technology team.
As Taxography grew, it became clear that managing both IT infrastructure and business development tasks in-house was no longer feasible.
Let’s Chat About How We Can Help Your Business
With almost four decades of experience, rest assured you are in good hands for IT support and other technology related needs.
Our team of highly certified experts are always available to assist you and your team to ensure maximum efficiency – and reduce frustration caused by technology related problems.