Managed IT Services For Your Small & Medium Business

We fully manage your business’s IT needs – from strategy and proactive support to reactive and on-site support.

Discover the Business Critical Benefits of Managed Services

Gain access to expert IT support and proactive services that improve efficiencies and business outcomes.

Why work with NetGain as your IT firm?

Fewer disruptions, higher productivity and technology that works for your business. It’s our standard, and it can be yours too.

Request a Managed IT Services Consultation.

Awards & Endorsements

Brands that Trust NetGain as their IT Company

See What Our Clients Say About Our IT Services

Our IT Managed Services Offering Includes

IT Strategy

Your technology should support your business goals. We’ll create a roadmap, IT budget and evaluate your technology to make IT part of your growth strategy.

Proactive Support

We stay ahead of the game with  maintenance and management that prevents unnecessary issues. With built-in security measures, you can rest easy knowing data is protected.

Help Desk Support

No matter the question or challenge, our help desk team is available 24/7/365 to assist your employees.

On-Site Support

When challenges arise that must be fixed on-site, we dispatch a local resource quickly to resolve the issue, as often as needed.

vCIO Consulting

Our team is available to consult whenever you need it – whether you’re considering tech stack additions or a move to the cloud, we’re here for you.

Business Reviews

Regular reviews are critical to understand how your technology is working for your business. Our experts assess your current IT stack, how it serves your business goals, and make recommendations for improvements.

Network Support

Dedicated techs consistently monitor your infrastructure and implement patches, updates or upgrades as needed, and manage license renewals.

Vendor Management

When you have an IT problem the last thing you need are vendors pointing fingers at each other. Don’t feel like the middleman, let us handle the communication to get services you need.

IT Procurement

You need a new server, new laptops, etc. Our established partnerships allow us access to almost anything you could need at a competitive price.

What Makes Our Managed IT Services Unique?

95.2%

Client Satisfaction Rating

11,325

End users supported

375+

Technical Certifications

37+ Years

Providing IT Managed Services

Get A Customized Managed IT Services Strategy For Your Business

Learn how NetGain’s IT services can be customized to your unique needs and support your business growth and success.

IT Company

Compliance Requirements Experts

We work with many organizations required to follow compliance regulations. Our team of experts even make themselves available to attend your organization’s audits. 

Regulatory Guidance

We have experience guiding organizations through the challenging regulatory requirements like HIPAA, PII, PCI, CMMC, etc.

An Integrated Approach

Our technology team takes a proactive, unified approach to compliance, folding it into your IT stack.

SOC 2 Type II Certified

NetGain is SOC 2, Type II Certified. This means we are certified to keep your data safe by an impartial third party. How many other Managed Services providers can say the same?

Industry Compliance

If your organization is required to engage with a SOC-certified provider, look no further than NetGain.

Peace of Mind

Rest easy knowing we are taking proper precautions to help protect your company’s valuable information.

IT Firm
IT Services

Service Level Guarantee

Have confidence you will get the IT services you expect with our service guarantee.

We Keep Promises

We stick to our word, which is why we offer a strong guarantee when you partner with us for managed IT services. 

Credit for Unmet Expectations

If our team ever fails to deliver on agreed upon services, you’ll receive a credit on your next monthly bill.

Our Latest Managed IT Services Articles

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Microsoft Teams 101

Join NeGain’s and Arctic Wolf as we discuss everything you need to know about the current challenges facing the cybersecurity industry.

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Case Studies.

Learn How Organizations Like Yours Benefit From Managed IT Services

Best-in-Class Managed Services for 300+ Geographically Dispersed Employees

Opaa! Food Management has a geographically dispersed workforce comprising 340 computer users who require 24×7 support to assure smooth operations of their services. 

Multi-Location Non-Profit Organization Uses Managed IT Services to Help Those In Need

When internal IT was struggling to keep up with the demands of the business, 24/7/365 support and deep IT expertise ensured help never stopped to several remote locations.

Highly-Regulated Financial Organization Turns to Managed IT Services When IT Manager Leaves

Learn how a bank made the switch to managed IT services and realized all the benefits of partnering with a large, expert technology team.

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