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Discover the 5 Top Louisville Industries and How They Use IT to Thrive
The benefits of IT consulting services includes saving time and money and increased security, software maintenance and support.
Managed IT Services For Your Small & Medium Business
We fully manage your business’s IT needs – from strategy and proactive support to reactive and on-site support.
Discover the Business Critical Benefits of Managed Services
Gain access to expert IT support and proactive services that improve efficiencies and business outcomes.
Why work with NetGain as your IT firm?
- Access to certified, expert technical staff 24/7/365 to answer questions and resolve issues
- Easy to budget IT costs with a predictable flat monthly fee for services
- Root cause analysis and remediation for recurring IT issues to knock out frustrating repetitive problems
- Dedicated Virtual Chief Information Officers who provide ongoing oversight and long-term planning
- A strategic IT partner with the right experience to ensure minimal technical disruptions to your business
Fewer disruptions, higher productivity and technology that works for your business. It’s our standard, and it can be yours too.
Request a Managed IT Services Consultation.
Awards & Endorsements
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Brands that Trust NetGain as their IT Company
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See What Our Clients Say About Our IT Services
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Our IT Managed Services Offering Includes
IT Strategy
Your technology should support your business goals. We’ll create a roadmap, IT budget and evaluate your technology to make IT part of your growth strategy.
Proactive Support
We stay ahead of the game with maintenance and management that prevents unnecessary issues. With built-in security measures, you can rest easy knowing data is protected.
Help Desk Support
No matter the question or challenge, our help desk team is available 24/7/365 to assist your employees.
On-Site Support
When challenges arise that must be fixed on-site, we dispatch a local resource quickly to resolve the issue, as often as needed.
vCIO Consulting
Our team is available to consult whenever you need it – whether you’re considering tech stack additions or a move to the cloud, we’re here for you.
Business Reviews
Regular reviews are critical to understand how your technology is working for your business. Our experts assess your current IT stack, how it serves your business goals, and make recommendations for improvements.
Network Support
Dedicated techs consistently monitor your infrastructure and implement patches, updates or upgrades as needed, and manage license renewals.
Vendor Management
When you have an IT problem the last thing you need are vendors pointing fingers at each other. Don’t feel like the middleman, let us handle the communication to get services you need.
IT Procurement
You need a new server, new laptops, etc. Our established partnerships allow us access to almost anything you could need at a competitive price.
What Makes Our Managed IT Services Unique?
95.2%
Client Satisfaction Rating
11,325
End users supported
375+
Technical Certifications
39+ Years
Providing IT Managed Services
Get A Customized Managed IT Services Strategy For Your Business
Learn how NetGain’s IT services can be customized to your unique needs and support your business growth and success.
Compliance Requirements Experts
We work with many organizations required to follow compliance regulations. Our team of experts even make themselves available to attend your organization’s audits.
Regulatory Guidance
We have experience guiding organizations through the challenging regulatory requirements like HIPAA, PII, PCI, CMMC, etc.
An Integrated Approach
Our technology team takes a proactive, unified approach to compliance, folding it into your IT stack.
SOC 2 Type II Certified
NetGain is SOC 2, Type II Certified. This means we are certified to keep your data safe by an impartial third party. How many other Managed Services providers can say the same?
Industry Compliance
If your organization is required to engage with a SOC-certified provider, look no further than NetGain.
Peace of Mind
Rest easy knowing we are taking proper precautions to help protect your company’s valuable information.
Service Level Guarantee
Have confidence you will get the IT services you expect with our service guarantee.
We Keep Promises
We stick to our word, which is why we offer a strong guarantee when you partner with us for managed IT services.
Credit for Unmet Expectations
If our team ever fails to deliver on agreed upon services, you’ll receive a credit on your next monthly bill.
Our Latest Managed IT Services Articles
Webinar (On-Demand)
Securing Your Business Data with Hewlett Packard Enterprise
A server security expert explains zero trust cybersecurity and advances in server security.
Press Release
NetGain Technologies Announces Hank Dallam as Chief Executive Officer
NetGain Technologies Announces Hank Dallam as Chief Executive Officer Dallam’s focus is on client satisfaction, client reach, and sales and marketing strategies for growth. Lexington,
Case Studies.
Learn How Organizations Like Yours Benefit From Managed IT Services