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NetGain Newsletter – Q4 2025
Each quarter, we’re bringing you a roundup of the latest threat intelligence, security trends, and expert guidance to help you stay protected and prepared.
Talent and Technology Driving Businesses Forward
NetGain Technologies focuses our entire firm around talent and technology. We are defined by our people, stay at the forefront of technological developments and are committed to exceeding client expectations.
About NetGain Technologies
Since 1984, NetGain has been a leading provider of IT services and security solutions, helping thousands of unique clients thrive.
- Founded in 1984 as a Value-Added Reseller (VAR), NetGain has been a Managed Services Provider (MSP) Since 2001
- Internationally Recognized as a Top 250 Managed Security Services Provider (MSSP)
- Local, 24/7/365 Help Desk Support across Kentucky, Ohio, Missouri, Arkansas, & Tennessee
- SOC 2, Type II Certified, Specialized in Supporting Highly-Regulated Industries
- Ranked as a Top Managed Security and IT Services Provider by Channel Futures Since 2008
- Dedicated IT Security Team with Multiple CISSP Certified Engineers
Is technology integrated with your overall business strategy? Partner with a security and IT services organization that sees technology as part of your success.
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Awards & Endorsements
Core Values
We prioritize our employees, clients, shareholders, and communities by fostering meaningful work, a sense of belonging, and supporting local business communities.
We believe in delivering more than expected. We exceed expectations through individual effort and team success.
It’s our way of thinking. It’s smart proactively and prudent reactively. We constantly seek improvement, gathering feedback from employees, clients, and partners to be our best.
We hold ourselves and our team to high standards of accountability, owning our actions instead of shifting blame.
Meet The Leadership Team
Hank Dallam
Chief Executive Officer
Jesse Kuykendall
Chief Operating Officer
Megan Reed
Chief Revenue Officer
Jennifer Heckathorn
Vice President of Client Success
Ryan Betka
Chief Financial Officer
Elaine Nichols
Chief People Officer
Partner with an Experienced Team Devoted to YOUR Success.
Learn how our experts have helped local organizations like yours, since 1984.
Our History
NetGain Technologies celebrates 40 years of business!
NetGain gains international recognition as a Top 250 Managed Security Services Provider (MSSP).
NetGain Technologies announces that Hank Dallam will step into the role of Chief Executive Officer.
NetGain Technologies joins Lyra Technology Group in 2023. Lyra is a family of industry leading technology service businesses across the United States.
NetGain Technologies went through a rebranding and unveiled a new logo.
NetGain Technologies announced that Tim Burke will step into the role of Chief Executive Officer to lead the company into a new chapter of growth and new service offerings.
NetGain Technologies announced an investment by Evergreen Services Group. The investment will empower NetGain Technologies to grow their service offerings and enhance the client experience.
Mark Jacobson and Jim Jacobson retired from NetGain Technologies. Brendan Jacobson (left) was promoted to President and Jason Jacobson (right) was promoted to CEO of the firm.
Acquired NCDTech in St. Louis, Missouri.
Brothers Brendan and Jason Jacobson become stakeholders of the firm.
Acquired IntraSource in Lexington, Ky.
Expanded our footprint and opened an office in Chattanooga, Tennessee, and acquired DLP Technologies in the Cincinnati, Ohio market.
Expanded our presence in the Lexington, Ky. market by acquiring TransDigital.
Launched a managed IT services offering, Technology OneSource. With our growth, 2003 became a record breaking year where we hit 100 employees.
Acquired Avow Technologies in the Little Rock, Ark. market.
Expanded our presence in Louisville, Ky. by acquiring Alpha Technologies.
Changed name from Inacom to NetGain Technologies.
Established headquarters location from New Circle Road to Georgetown Road in January.
Acquired an office in Louisville, Ky. market.
Selected as Ingram Micro partner which allows us to provide services nationally.
Changed name from Valcom to Inacom.
Mark and Jim Jacobson purchased the company from their parents, Don and Molly Jacobson.
Don and Molly Jacobson opened a Valcom franchise in Lexington, Ky.
NetGain in the Community
NetGain stays active in our local communities. From sponsoring charity events to speaking at career fairs, we like to support how other organization give back and help others.
We want to help your business! NetGain’s Cybersecurity Public Service Initiative offers SMBs an opportunity to gain education and training for their teams about cyber resilience. This expert-lead training comes at no-cost and no strings attached. Our goal is to help you and your team become more secure!
If you’re interested in cybersecurity training for your team, schedule a quick chat with us today.
Latest News About NetGain
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NetGain Technologies Announces Key Leadership Changes to Drive Growth & Innovation
Lexington, KY – November 20, 2025 – NetGain Technologies is excited to announce significant updates to its Executive Leadership Team, reinforcing intentional commitment to strategic
Data Sheets
NetGain CMMC Level 2 Cyber Readiness
NetGain’s concierge cybersecurity services keep manufacturers competitive in the DoD supply chain. Our security services align with your CMMC Level 2 needs, and are built
Our Partners
