What Will You Learn?
Gartner estimates that 70% of all IT help desk calls are simple tier 1 problems. With Forrester estimating that a single password reset can cost an organization $70, that accounts for a lot of time, and money. Small and medium businesses often run into roadblocks when trying to staff IT technicians to handle these issues.
This webinar dives into how a managed services provider (MSP) can augment your organization’s existing IT staff, taking the worry of staffing off your plate. Business IT consultants with over 40 years of combined experience share their insights in this 50-minute recording.
Watch this webinar if:
- You want to hear how other SMBs are navigating IT staffing challenges.
- You’re thinking about how to fill talent and knowledge gaps in your IT staff.
- Your organization is looking for predictable IT costs.