Team offers complete IT support for businesses in the region
Lexington, Ky. (September 18, 2013) – NetGain Technologies, a regional leader in managed IT services, recently made several significant additions to its Technology OneSource team.
The Technology OneSource team is dedicated to providing a fixed environment for a fixed fee. For a monthly rate, businesses can receive managed IT services support, including help desk, vendor management, proactive support and a Senior Client Services Manager that can help with IT strategy.
Further improving NetGain Technologies’ ability to serve its clients, the Technology OneSource team added several key personnel. In both St. Louis and Louisville, the team added outside sales personnel, who will strive to bring NetGain Technologies’ managed IT services to an even greater number and variety of businesses.
NetGain Technologies’ Lexington branch also grew to include three inside sales representatives and two operations coordinators, the latter personnel having become necessary thanks to the company’s significant overall growth in recent years.
“These new personnel will play vital roles in improving the effectiveness, reliability and service offerings from our Technology OneSource team,” said CEO Mark Jacobson. “We’re excited to continue to expand and evolve our managed IT services offerings.”
NetGain Technologies’ employee growth is part of a larger trend in the managed IT services industry. This market has expanded tremendously in recent years, and will continue to grow into the future. A recent MarketsandMarkets report forecast that the managed IT services market will reach $256 billion in 2018, up from $142 billion this year – a compound annual growth rate (CAGR) of 12.4 percent.
This report also found that managed IT services reduce the cost of in-house IT management by 30 to 40 percent while improving operational efficiency by 50 to 60 percent. These upgrades highlight the value of the strategy for firms of all kinds, and demonstrate why reliance on such services is poised to grow.
With these new acquisitions and additional developments, NetGain Technologies and the Technology OneSource team will be prepared to meet clients’ managed IT needs, now and well into the future.
About NetGain Technologies:
NetGain Technologies is a leading provider in the design, procurement, implementation and management of high-performance IT solutions. With services ranked among the best in the world by MSPmentor and CRN Tech Elite, a multi-state regional footprint and three decade pedigree; we’ve helped thousands of unique clients thrive by leveraging our best-in-class service and support programs.