Why choose NetGain Technologies for IT Help Desk Services in Lexington, Kentucky?
Avoid long downtime and drops in productivity from unexpected IT problems. Outsource your help desk to NetGain for fast, reliable resolution and excellent customer service.
Monitoring center uptime
Technical resources and certifications
2031 Georgetown Rd, Lexington, KY 40511, United States
IT problems can happen anytime. Get rapid resolution 24/7/365 for all your IT problems with our outsourced help desk support.
Dedicated help desk specialists will be available to you night or day to handle problems for your hardware, software, network, security, cloud environment and more.
While most of your IT problems can be handled remotely, you’ll occasionally experience a challenge that requires a hands-on approach.
Our on-site support team can assist with complete repairs and upgrades, PC replacements, office moves and new hire installations to keep your company running smoothly.
Avoid unexpected and costly downtime when you outsource your IT help desk to NetGain.
With remote services, we can resolve most problems before your business is aware of them. For day-to-day user issues, we provide remote support services to get you back to work quickly.
Keep your entire infrastructure running at optimal performance with our comprehensive help desk outsourcing services from NetGain.
Get past the hassle of trying to juggle multiple vendors to support your infrastructure. We offer complete help desk managed services to support your IT stack.
There’s more to your infrastructure than your computer console and Wi-Fi—you need support that includes everything.
We employ hundreds of technical staff and subject matter experts at all service levels to support printers, password resets, applications, servers and more.
Keep your critical data and applications out of the wrong hands with our security services.
In addition to round-the-clock monitoring and proactive security management, we provide quick resolution in the event of a cyber attack. Rely on fast action to mitigate the consequences of a malicious attack with our outsourced help desk support.
Don’t miss what the cloud can bring to your business when you partner with NetGain for help desk support services.
We’ll ensure you always have access to your critical data and applications. Our call center is always available to take your call and assist when there’s a problem to ensure your business runs smoothly.
Learn about how our help desk support services can help your business succeed
Decrease unnecessary downtime that can limit daily efficiency, reduce revenue and have a negative effect on morale.
Our technical support teams are standing by 24/7 to answer your calls, but more than that, we provide proactive services to limit recurring problems.
Our daily management system and service desk software will help identify and fix the root causes of your recurring problems so you have more time to concentrate on business growth.
When you partner with NetGain for your help desk support, we cover more than simple repair services.
We employ over 225 technical staff and help desk experts to provide comprehensive support services, including:
Don’t spend hours waiting for a repair. Choose NetGain for fast and reliable support for your IT needs.
As the leading help desk provider, we pride ourselves on the level of service you receive.
Our teams of specialists are available to you, day or night, to provide top quality support services every time.
If we fail to deliver on the agreed upon specifications, we’ll credit your next month’s bill, ensuring you only pay for the services you receive.
Opaa! Food Management has a geographically dispersed workforce comprising 340 computer users who require 24×7 support to assure smooth operations of their services.
When internal IT was struggling to keep up with the demands of the business, 24/7/365 support and deep IT expertise ensured help never stopped to several remote locations.
Learn how a bank made the switch to managed IT services and realized all the benefits of partnering with a large, expert technology team.
Don’t wait to get the resources you need to help your business succeed.
When problems appear, our help desk is standing by to provide rapid support for your entire infrastructure.