NetGain Technologies is devoted to becoming ‘the workplace of a lifetime’. It’s one of our 10 core values as a company, known as the NetGain Way. If you think you have what it takes to join the team, apply below.  Even if you don’t see a position that fits your qualifications and would like to recommend one, apply and tell us why we should hire you.

Current Opening

Consulting Level Engineer

Chattanooga, TN, Cincinnati, OH, Lexington, KY, Little Rock, AR, Louisville, KY, St. Louis, MO
Job Description

The Consulting Level Engineer is a demanding leadership position on the Professional Services Teamwhere the primary responsibilities are creating revenue from Projects, and other billable Services engagements.  Position will be primarily consultative/client facing and not a simple IT Support position. A CSE occupies the highest level engineering position in our company and will be leading our clients in their IT initiatives. Individual should have strong writing and communication skills and should also understand the cost justification behind recommended solutions. This position will be delivering IT Projects and serving our current client base.

 

The Professional Services Team is engaged primarily when a new solution is required for the client. The team is led by Senior Management and consists of a Technical Writer, Project Managers and seasoned, highly certified IT Consultants each with 10+ years of experience in IT engineering at the top of the field. The Professional Services Team’s technical expertise encompasses; Cloud Solutions, Messaging, Unified Communications (Telephony), Software Defined Networks, Software Defined Data Centers, Data Protection, Business Continuity, Wireless Solutions, Advanced Networking, Virtual Desktop / Application Delivery Strategies, Virtual Chief Security Officer (vCSO), Endpoint/Perimeter/Global/Cloud Security, and Microsoft Training for end-users to increase productivity.

New solutions are implemented generally as fixed-fee projects inclusive of Project Management, Professional Services Implementation and required hardware or software. The Professional Services Team targets project implementation in under 30 days from the point where all hardware and software are available for implementation (where possible).

The Professional Services Team is also the final technical escalation point for NetGain Technologies for incident or problem management occurring within a client’s environment.

 

The Professional Services Team are the technology thought leaders for NetGain Technologies owning the technical direction for IT solutions in a rapidly changing marketplace. The team is responsible for driving our internal processes and disciplines surrounding the adoption of new technologies to bring to clients, maintaining our existing technologies, measuring the effect of our technology solutions for our clients and sunsetting (end of life/end of services) technologies.

 

We would like for the CSE to have 8+ years experience with the technologies below, although it is not necessary to be an expert in each area.

Specialized Skillsets:

    • Networking: Firewall / ASA / VPN Troubleshooting (IKE Phase 1, IPSEC Phase 2), Routing, Switching (Spanning Tree, VLANs, Layer 3 Switching), Dynamic Routing Protocols (OSPF, EIGRP), QOS, and Cisco Firepower. Wireless Experience preferred.
    • Unified Communications: Cisco Finesse, Cisco Contact Center Express (CCX) Scripting, SIP, PRI, H323, IP Voice packet flow, Jabber, Voice Gateways, Unity, Cisco Expressway, Understanding Dial Peers, Hunt Groups.
    • Cloud Skillsets: Microsoft Azure (Compute, Backup, Site Recovery), Office 365 (Email, Encryption, Legal Hold, Microsoft Intune MDM), Powershell Scripting, Cloud Networking (VPN / Expressroute).
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Why Us

You want to work for a company that sees the world like you do. A company with core values like family first, we win as a team, and fearless pursuit of a better way. But you worry if a company like that really exists. It does.

Awarded a Best Places to Work for three consecutive years, we know it’s important to say what you mean. Fill out our online application, learn about our amazing culture, company, and careers, and join one of the best managed service providers in the world. Don’t miss this opportunity. Have the career you always wanted!

 

Benefits

  • Subscription to major Medical, Dental, and Vision insurance agencies
  • 401-K Profit Sharing Plan
  • Paid Time off and Flexibility of PTO days; observe 7 major holidays throughout the year
  • Career growth opportunities within the company; several skill levels of engineers
  • NetGain invests heavily in continued education for our System Engineers; ALL expenses for certifications and trainings are covered by NetGain
  • Monthly bonus incentive program for RSE’s upon meeting goals
  • Size of engineering team affords all SE’s a deep bench of experience to lean on/pull from

 

  • We have the BEST Clients!