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Essential IT Helpdesk Metrics to Measure Performance & Efficiency
We offer you a behind-the-scenes look at a remote engineer’s role on our IT helpdesk support team. Our helpdesk technicians want to resolve problems quickly,
Healthcare
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Why Healthcare Companies Need Managed IT Services
As healthcare organizations face increasing demands from data growth, compliance regulations, and the pressure to deliver seamless patient care, managing IT internally has become more
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How Healthcare Technology, Data, and Leadership Can Realign Health Systems
Healthcare technology has always been complex. Today it’s magnified by systems trying to keep up with patient and provider needs alike.
Data Sheets
NetGain Backup Services Data Sheet
NetGain’s backup services are designed to reduce the cost and complexity of data protection—without sacrificing speed or reliability.
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Cybersecurity Risk Assessment Checklist
Cybersecurity attacks are a very real threat in today’s business world. If your company fails to protect your data and systems, you can suffer severe
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IT Risk Assessments: 10 Frequently Asked Questions
Many organizations may not believe they need an IT risk assessment, but they are an important part of a cybersecurity strategy. Here’s what you need to know.
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Managed Endpoint Detection and Response (MEDR)
Cyber threats remain a persistent challenge, making endpoint security a top priority for businesses. Managed Endpoint Detection and Response (MEDR) provides real-time monitoring, rapid incident response, and expert-driven threat mitigation.
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10 Benefits of IT Outsourcing
It is becoming increasingly popular for businesses to outsource their IT needs. The benefits of outsourcing to a proven IT partner are vast and can
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What is a Managed Service Provider (MSP)?
When organizations are considering leveraging managed services, they often ask — what does managed services mean? A Managed Service Provider (MSP) is a third-party company