Press release: Arkansas Bankers Association endorses managed I.T. services for state’s community banks

PRESS RELEASE

Arkansas Bankers Association endorses SOC 2, Type II MSP for I.T. support
Worldwide top-100 managed I.T. services provider NetGain Technologies has offices in Little Rock

FOR IMMEDIATE RELEASE

CONTACT: Dale LaMotte (President of Sales—Arkansas)

Little Rock, Ark. (October 5, 2017) — The Arkansas Bankers Association (www.arkbankers.org) has endorsed NetGain Technologies (www.netgainit.com) to provide managed I.T. services to the state’s community banks.

The endorsement builds on the relationship the ABA has had with NetGain Technologies since 2014. Barry Jackson, senior vice president and chief operating officer of the banking group, believes Arkansas banks will find value in collaborating with NetGain Technologies for I.T. support. “We are excited to announce this partnership as we welcome NetGain to the ABA Endorsed Vendor group,” Jackson said. “Arkansas bankers are in an era of innovation in the way we provide value to our clients. At the same time, we face an increasing regulatory burden. Our banks will benefit by having a trusted partner to help make technology more efficient and to improve our clients’ experience.

NetGain Technologies is uniquely qualified to work with banks in the region as an active member of banking associations throughout the company’s large regional footprint. The ABA joins the Kentucky Bankers Association, the Community Bankers of Michigan, and the Community Bankers Association of Ohio in endorsing NetGain’s Technology OneSource managed services to their members. Additionally, NetGain is a member of the Missouri Bankers Association, the Tennessee Bankers Association, the Indiana Bankers Association, the Ohio Bankers League, the Community Bankers of West Virginia, and the Bluegrass Community Bankers Association.

Technology OneSource is a managed information technology service for the financial and other professional industries. NetGain Technologies serves as the full-time I.T. department of banks across Arkansas and the Southeast region. The customized solution encompasses 24×7 network monitoring, on-site support and maintenance, software updates, and around-the-clock help desk services provided by a team of U.S.-based remote support engineers and Arkansas-based field engineers. Technology OneSource offers a scalable technology solution at a fixed monthly fee, eliminating the need for growing banks to worry about I.T. hiring and staffing challenges or budget overruns.

Because community banks present a highly regulated and security-focused environment, NetGain Technologies has achieved SOC 2 Type II certification to better protect the security, integrity, availability, confidentiality, and privacy of client data. Technology OneSource additionally offers on-site support to banks as they undergo regulatory compliance reviews. NetGain’s experts stand shoulder-to-shoulder with financial clients during the actual audit. The Technology OneSource offering additionally offers standard and upgraded security services, including a vCSO (virtual Chief Security Officer) role, that are especially beneficial to financial organizations.

Brendan Jacobson, president of NetGain Technologies, said, “We are excited to be endorsed by the ABA. We have been serving banks in Arkansas and across the Southeast U.S. for years. Receiving this endorsement is a testament to our ability to effectively manage community banks’ I.T. I hope this endorsement will allow us to help more banks in the region navigate the regulatory requirements that they face.”

 

ABOUT ARKANSAS BANKERS ASSOCIATION

As the premier financial services organization, the Arkansas Bankers Association seeks to fulfill the needs of the state’s financial institutions by providing the very best and latest opportunities in industry education, governmental relations, communication, and products and servers. Through these principles the Arkansas Bankers Association is committed to expanding its resources in a manner that best serves the evolving demands of its membership. For additional information on NetGain Technologies, visit www.netgainit.com

ABOUT NETGAIN TECHNOLOGIES

NetGain Technologies developed into one of the world’s top managed IT services providers by creating solutions for business problems. The company has served small and midsize businesses in the region since 1984 from its Lexington, Ky., headquarters, and has branch offices in Louisville, Ky.; Little Rock, Ark.; Chattanooga, Tenn.; Cincinnati, Ohio; and St. Louis, Mo. An industry-leading, secure network operations center staffed by more than 85 technicians and engineers—with more than 250 combined technical certifications—forms the core of Technology OneSource, the company’s award-winning managed IT services package for small and midsize businesses. NetGain Technologies is SOC 2 Type II-certified, enabling the company to deliver a best-in-class service while maintaining confidentiality, privacy, processing integrity, availability, and security. For additional information on the Arkansas Bankers Association, visit www.arkbankers.org.

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