SOC 2 is a widely recognized auditing framework. This compliance framework evaluates how organizations manage customer data based on specific service criteria. For businesses, achieving SOC 2 compliance isn’t just about passing an audit—it’s about demonstrating a commitment to data protection and operational excellence. Preparing for a SOC 2 audit can be complex, especially for growing companies with evolving systems and processes. This checklist offers a clear, step-by-step approach to help you get organized, address key requirements, and move through the audit process with confidence.
What Is SOC 2 Compliance and Why Does It Matter?
What is SOC 2? SOC 2 is defined as a security framework that shows whether a company is handling customer data securely and responsibly. It’s based on five core principles—security, availability, confidentiality, processing integrity, and privacy. These five principles are known as the trust service criteria. These criteria ensure systems are protected, services are reliable, and sensitive data stays private. For regulated industries, particularly finance, SOC 2 compliance has become a key differentiator as more clients expect proof that vendors meet strict security and reliability standards.
SOC 2 Audit Overview: What to Expect
The SOC 2 audit process begins with a readiness assessment. An official review follows and is run by a third-party auditor who evaluates how well your organization meets the trust service criteria. A Type I report assesses your controls at a single point in time, while a Type II report evaluates how those controls perform over a period—typically three to twelve months. Auditors look for documented policies, consistent procedures, and evidence that controls are working effectively to protect customer data.
The Ultimate SOC 2 Compliance Checklist
To get ready for a SOC 2 audit, there are a number of action items you should complete to prepare. You should start by defining your scope and align your policies with the relevant trust service criteria. Implement key security tools and ensure your team is trained on security best practices. Regular risk assessments, internal audits, and support from managed IT services can help close gaps and maintain compliance.
Define Scope and Objectives
Defining the scope and objectives means identifying your systems, services, and data handling processes. These will be evaluated along with how the five trust service criteria apply to your organization. Your scope should reflect the services you provide to clients and the systems that support those services. Clearly outlining these elements helps ensure the audit focuses on what matters most to your business and stakeholders.
Choose a Certified Auditor
Selecting the right auditor for your SOC 2 compliance begins with ensuring they are AICPA-certified and experienced in auditing companies similar to yours in size and industry. Look for firms with a strong reputation, clear communication practices, and a structured audit methodology. It’s also important to vet their experience with the trust service criteria you’re targeting and request client references or sample reports to evaluate their thoroughness and approach.
Conduct a Readiness Assessment
A pre-audit gap analysis helps identify weaknesses in your current controls and processes before the formal SOC 2 audit begins. It acts as a dry run, highlighting areas that need improvement so you can address them proactively. This step can save time, reduce costly surprises, and increase your chances of passing the audit on the first try.
Implement Key Security Controls
To meet SOC 2 requirements, organizations should implement access management controls. These controls work as role-based permissions and adding multi-factor authentication can further limit data exposure. Strengthen your data security with an incident response plan (IRP) to quickly detect, report, and resolve security events. Continuous system monitoring and centralized logging are also essential to track activity and flag unusual behavior.
Document Policies and Procedures
Thorough documentation of your security protocols is essential during a SOC 2 audit. Auditors rely on written policies, procedures, and evidence logs to verify your organization has controls in place and follows them consistently. Well-maintained documentation also streamlines the audit process and recognizes critical items.
Train Your Team
Ongoing security awareness training ensures your team understands their role in protecting sensitive data and recognizing potential threats. It’s equally important to align all employees with your internal security policies so they follow procedures consistently across the organization. A well-informed team is one of the strongest defenses against human error and insider risk.
Monitor and Remediate Issues
To maintain SOC 2 compliance, organizations should continuously monitor security controls and log system activity to detect anomalies or unauthorized access. Regular risk assessments help identify new vulnerabilities as systems evolve, while prompt remediation ensures issues are addressed before they become larger threats. This proactive approach supports long-term security and audit readiness.
Common Pitfalls to Avoid in SOC 2 Preparation
Many organizations make the mistake of incorrectly scoping their SOC 2 audit. They either include too much or overlook critical systems, which can waste time or create compliance gaps. Another common issue is underestimating the importance of documentation. Without clear, consistent records, even well-implemented controls may fail to meet auditor expectations. Skipping a readiness assessment is also risky, as it leaves teams unprepared for what the audit will actually require. These missteps can delay certification, increase costs, and expose the business to security and reputational risks.
How Long Does It Take to Achieve SOC 2 Compliance?
Achieving SOC 2 compliance typically takes between 6 to 12 months. Depending on your organization’s existing security posture and level of preparedness, it could take more or less time. The process often begins with a 1–2 month readiness assessment to identify gaps, followed by 3–6 months of remediation and control implementation. A Type I audit can then be completed in a few weeks. On the other hand, a Type II audit requires monitoring controls over a 3–12 month period. Factors that impact the timeline include the complexity of your systems, the number of trust service criteria in scope, team bandwidth, and whether you’re working with experienced compliance partners.
How to Maintain SOC 2 Compliance Over Time
- Maintain up-to-date documentation
- Perform regular internal audits
- Monitor controls on an ongoing basis
- Continually train your teams on the latest cybersecurity threats
SOC 2 Compliance FAQs
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Who needs SOC 2 compliance? Any company that stores or processes customer data, especially those is more regulated industries.
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What’s the difference between Type I and Type II? Type I reviews controls at a single point in time, while Type II evaluates how well those controls operate over a period, typically 3–12 months.
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How often do I need to complete a SOC 2 audit? SOC 2 Type II audits are usually performed annually to verify continued compliance.
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Is SOC 2 just for tech companies? While common in tech, SOC 2 is valuable for any organization handling sensitive data. This includes financial, healthcare, and professional services firms. NetGain is SOC 2 certified and works with several local businesses for their security needs and compliance measures.