Posts by Jason Jacobson

Message from the CEO: October 2017

NetGain Technologies team members love to celebrate, and we had many reasons to do so in the third quarter. Happy…

Rule 4 of becoming a great place to work: Bag your BHAG

One of Jim Collins's most innovative business strategies is the BHAG—the “Big Hairy Audacious Goal.” Five years ago, NetGain ...

What they really think of you: Putting Net Promoter Scores to use

In 2016, we began using the Net Promoter System (NPS) to analyze NetGain’s reputation among our clients. Simplicity is the ...

Rule 3 of becoming a great place to work: Make your clients love you

In a hypercompetitive services industry, holding on to great clients cannot be an afterthought. It requires nothing short of ...

Rule 2 of becoming a great place to work: Spend time together

I've written previously that employee trips are part of a larger goal: Fostering great relationships between colleagues and ...

Message from the CEO: July 2017

Becoming a Great Place to Work: Our goal is to be a place people come for a career and never want to leave. This is a ...

Rule 1 of becoming a great place to work: Know who you are

"Know who you are" is part 1 in blog series: 6 extraordinary ways to be a great place to work…

Message from the CEO: April 2017

NetGain's first quarter in 2017 looked a lot like the national economy. After we recognized some areas for improvement at the ...

Reward trips and corporate culture: Why you should travel outside of work with your employees

I would recommend the value of employee reward trips to anyone running a business. They are an excellent way to improve ...