All Managed IT Consulting Services
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Bring on the snow: VDI-assisted remote workforce handles blizzard
Virtual Desktop Infrastructure (VDI) case study: NetGain Technologies employs internal VDI solution during January snowstorm to run helpdesk remotely The following excerpt from CASE STUDY: "Remote Support Helpdesk" Especially Apt as Blizzard Tests NetGain's Internal VDI identifies the challenge faced by NetGain Technologies' internal Operations team after a blizzard s... Continue Reading
IE versions before Internet Explorer 11 are unsupported: 4 questions
A few weeks ago, Microsoft ended support for older versions of Internet Explorer, the built-in Web browser that ships with Microsoft’s Windows operating system. Starting January 12, only the current version of IE—Internet Explorer 11—will receive Microsoft support. Because IE is found on nearly every PC and is still a popular browser, here are answers to four common questions: What does this mean? Older IE versions will no longer get security updates and fixes... Continue Reading
Printer security: Does your company’s network have an open back door?
How secure are your printers? Printer security is fully dependent upon the weakest link. It's a lesson NetGain Technologies' support engineers have long preached. Some of us have even argued that printers are a significant internal threat. This week, that concern came to the forefront with a MacKeeper security researcher noting printers are a vulnerability. This is nothing new; the problem has existed ... Continue Reading
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