Team of Experts
Your company’s network is in good hands with the team at NetGain Technologies—a group of 150 IT experts in seven cities throughout the Mid-South region.
NetGain Technologies has invested more than $1.5 million in our technology support systems, and we recently released Technology OneSource V10, the latest iteration of our all-encompassing managed IT services program. The tools and service offerings are the best available, and they’re possible only because the technicians and engineers at NetGain Technologies are industry leaders.
Awards and recognitions
CRN’s Tech Elite 250 ranks NetGain Technologies as no. 38 in the nation for technical certification expertise. MSPmentor 501 ranks NetGain Technologies as no. 57 of the top 100 managed services providers in the world. We’re ranked on the Inc 500|5000 directory of fastest-growing private businesses in the U.S., and on the CRN MSP Elite 150 list of managed services providers that help clients cut costs, improve efficiencies, and speed time to market for their own products and services.
But one of the honors that we’re proudest to receive is the Best Places to Work 2015 award—one of 28 small companies in Kentucky to receive the designation. To earn the title, a company must be ranked highly by its employees. NetGain Technologies values its employees, and we’re gratified that they take pride in their company.
Most IT service providers lack staffers with technology certifications, instead exploiting their clients’ support agreements to contact manufacturers about even minor issues.
NetGain Technologies takes a different approach. Our team has more than 200 regularly updated technical certifications in multiple technology disciplines. With one call, our clients receive help with issues as basic as network logins or more complex challenges like virtualization of storage.
24/7 IT service
NetGain Technologies’ systems engineers are in the office for 24×7 access, which allows business executives the option to outsource some or all of their IT responsibilities.
IT professionals also rely on our Technology OneSource service to augment their in-house staff with the necessary support to keep up with rapidly changing technology and related IT services.
We have more than 30 years of expertise working with businesses of all sizes and industries solving business problems using IT. With managed IT services, you’ll rest easy knowing your network is secure and running as it should, shifting focus from maintaining IT to growing your business, managing costs and increasing revenues.
NetGain Technologies is led by four stakeholders. Owners Mark Jacobson (CEO & Owner) and Jim Jacobson (COO & Owner) are sons of NetGain Technologies founder Don Jacobson. Mark’s sons Brendan Jacobson (Director of Managed Services & Owner) and Jason Jacobson (Director of Corporate Development & Owner) are partners in the company.
Our executive team also includes Rick Ward (EVP-Finance & Administration) and Bret Anderson (VP-Marketing & Development).
Leaders of NetGain Technologies’ branch offices are Reggie Gresham (Louisville); Jay Knight (Chattanooga and Birmingham); Dave Thomas and Robin Fischer (Cincinnati); Mike LeBeau (St. Louis); Dale LaMotte (Little Rock); and Kim Hutton (Lexington).